I was asked awhile back to review a website, CSN Office Furniture, which I did, and then I would receive a product which I was also to review. I was thrilled to do this - I have been happy all the way around with CSN - their website is WONDERFUL - easy to navigate, great variety, etc. The shipping was fast, my product was in great shape - and I AM THRILLED with my Baggallini Rolling Tote. I have been a fan of Baggallini for some time - their products are well-thought out and VERY worthwhile. Stewardesses design most of their bags, so they know what's needed when you travel - I like that. My Rolling Tote hasn't been a trip yet, but just playing with it around home - I have been impressed. The wheels will go any direction - this is SO nice when traveling. It has the retractable handle which is wonderful for travel as well. It is made of great Baggallini material - easily washable and yet breathable. Really, the only thing I noticed that might be a drawback for some - is that there is not one compartment that you can "safely" put your laptop in unless you have a laptop sleeve. None are padded - but then, for me, I am going to use this as a carry-on, so I don't really need to worry about that as I am the only one carrying it around and I can be as careful as I'd like. Otherwise - great product and great website! Thanks, CSN for the opportunity.